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IT and process consulting
managed IT infrastructure services
product development
customised software development

Customised Software Development

TSD application development and outsourcing is aimed at providing our clients high performance and maximum value for money spent on IT infrastructure. Our approach to software development is to carefully align with established business objectives which are rationalized and streamlined for designing a solution to achieve a specific business outcome.

Our delivery model focuses on aligning the solutions to meet the business objective of greater operational control with better reporting. We have successfully developed models that efficiently capture and transfer domain knowledge providing the required head start for new application development. It also provides clients visibility of all stages of application development life cycle through a single, integrated approach.

Our models successfully define levels of service such that all incoming requests are prioritized thus ensuring that those providing higher business value are serviced at priority and minimize non-value added activities. We carefully identify the discretionary requests that merit allocation of resources based on business value to the organization. These models help us to assess, recommend, develop business cases, prioritize and implement transformational programs to achieve measurable business results.

We provide our services using our standard and proven frameworks for building and delivering solutions reliably, quickly and collaboratively with reduced risk and lower Total Cost of Ownership (TCO). We calculate the TCO as the sum of initial investment through deployment, maintenance and upgrades. We also ensure that the possible expenditures are closely managed to maximize efficiencies, minimize costs and sustain a lean operation.

Our structured approach to application development helps us to achieve on-time, on-budget project delivery. Our model of application outsourcing provides the flexibility to our clients to focus on retaining employees on critical business imperatives and adjust outsourcing service levels to meet changing business requirement. Our application development support services offers outsourcing life-cycle from transition through service delivery and implementation.

Scope of services

- Program/project management

- Application Development and management

- Capacity services

- Application outsourcing bundled with business process outsourcing (BPO)

- Application outsourcing bundled with infrastructure outsourcing

At TSD we undertake responsibility for the full transformation and long-term management of the clients IT applications, infrastructure and operations.

Key benefits of Application Development and Management

Measurable Benefits

- Reduce total cost of application ownership

- Reliable delivery

- Enhanced application development and management productivity

- Improved service execution
- Re-engineered business processes to work at optimum levels

Value Added Benefits

- Access to highly specialized IT skills

- Increased ability to focus on core competencies

- Management control on investments in application development and maintenance

- Rationalize the application and underlying IT infrastructure

- Refresh technology platforms

- Variable and scalable model for need based staffing